Terms and conditions, privacy, and cookies

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Terms and conditions

This page and any pages it links to explains our terms of use. You must agree to these terms to use this website.

Jurisdiction

This site is intended for use only by those who can access it from within the UK.

Governing Law

This site is governed by the laws of the country of the UK within which you reside, and any dispute or action arising out of this site shall be determined in accordance with such laws.

Contact

If you believe any information on this site is inaccurate, you have any suggestions on how the content of this site could be improved, or if you have questions on a particular product or service, please contact us.

Changes

We will update the content of this notice from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.

Customer responsibility

It is your responsibility to ensure that your computer is virus protected.

Usay Business Limited

Usay Business Limited accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.

Accuracy and validity of information

While we take all reasonable steps to ensure that the information contained within these pages is accurate and up to date, it is nonetheless supplied on an ‘as is’ basis and accordingly we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us.

Availability

While we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum. In addition we cannot warrant that this website will be free of viruses or defects of any description, and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Third party websites

This website may also contain links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience, and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website.

Privacy policy

Usay Business Limited is registered with the Information Commissioner’s Office and endeavours to follow all the guidelines and rules set out in the Data Protection Act 1998. We will not disclose your personal details to any third parties unless it is necessary to do so. On those occasions when we do need to disclose personal information, such as preparing Key Facts Illustrations for you, processing your business, or obtaining compliance and regulatory advice, we will do so on a confidential basis and in accordance with the Data Protection Act Privacy Policy.

We have notified our processing of personal data under the Data Protection Act 1998. We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information we do collect. If you have any comments or concerns regarding our privacy policy please contact us.

What we use personal data for

Under the Data Protection Act 1998 you can request copies of the personal information we hold on you by contacting us via writing.

  • We collect personal data to enable us to identify you and to deliver personalised offers and promotions based upon your demographics and product purchase profile, and for the purposes of statistical analysis
  • The information is used for system administration purposes and to form personalised profiles and demographics that we may use to improve the content of our communications to you
  • In order to collect customer use profiles, we may use "cookies" to store and track information about your use of the website
  • We will use this personalised information to keep you informed of areas you may have an interest, if you would prefer not to receive communications from us, please contact us

What we won't do with your personal data

We will not sell, rent or disclose your personal details to any third parties, except:

  • When required to do so by law
  • In response to a valid legal request by a law enforcement officer or government agency
  • When you have explicitly or implicitly given your consent

Our Cookie Policy

Cookies are simple text files that most websites store on your computer or mobile device when you access a site. Only the particular website server is able to retrieve or read the contents of the cookies it sets.

Cookies contain anonymous information and allow a website to remember things about your visit to the site, such as what brought you to the site, your preferences or what's in your shopping basket. Some are placed only for the particular session and 'self destruct' when you end the browser session, others stay on your PC for a set period (typically a few months, but it can be longer) even after you have logged off.

How to remove cookies?

You can prevent cookies from being stored on your computer, but be warned, your experience on the internet (not just our site) will be diminished by doing so. For example, websites will treat each visit as if you had never used the site before, so it won't save things like your user name, preferences or items in a shopping basket. If you would still like to remove cookies, visit this Google page for more information..

Do we use Cookies?

Yes, we do. We store two first party cookies on your computer - the first of which is known as a session cookie. This cookie is called 'usaynewhealth'. It stores absolutely no personal information about you and is used purely for analytical purposes so we can see what brought you to our website. The second first party cookie is called usaybusi_cookie and is used for analytical purposes for us to understand how you use our website.

We also use first party cookies for Google Analytics. Google Analytics is a web analytics tool which helps us see reports on how users are using our website and helps us deliver the best possible service by constantly improving our site. We also implement “Google Analytics Demographic and Interest” advertiser’s features.

Google Analytics collects information anonymously and it identifies trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site. Visit this Google page for more information.

Why compare with us?

Comparing health insurance plans to find the best possible cover at the best possible price? You’re in the right place. Usay Compare works in a similar way to a broker, comparing prices and cover from market leading insurers such as Aviva, AXA and Bupa.

Unlike some insurance brokers, our service is completely free of charge. We're not tied to a single insurer, which means we’re independent, unbiased and impartial. We strive to exceed your expectations with our service every single time you get a quote from us. Be smart – compare before you buy.

  • We're honest

    "Honesty...and the best policy".
    Our mission statement reflects our desire to put you first at all times.

  • We're experienced

    We're proud to have one of the strongest and best-trained teams of advisers in the industry.

  • We're direct

    We have a straightforward, no-nonsense approach to insurance – we won't confuse you with industry buzzwords or jargon.