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01285 864670

    Frequently Asked Question On The Process

    All of our FAQs have been answered by our expert advisers to help make health insurance simple.

    Frequently asked questions on the process

    How do I compare policies and get a quote? 

    If you fill out our quick Get a Quote form with some basic details, we will then have a free consultation with you, to understand your needs and requirements, compare quotes from leading insurers and find the best policy for you at the best price. You can also call us on: 01285 864670

    Can I cancel my health insurance policy?

     All insurers have a “cooling off period” usually between 14 and 30 days, allowing you to cancel your policy and any monies debited will be fully refunded. Should you choose to cancel outside of the 'cooling off period', you will need to notify us and we can assist you or help you to switch to a more suitable policy. More on switching health insurance. 

    How do I make a health insurance claim? 

    The process will vary slightly depending on which insurance company you use, but they all offer a variety of straightforward ways to make a claim, which include calling a specific claims number or an online form.

    Do I have to pay an excess should I need to claim? 

    This will depend on the whether you added an excess to your policy when setting it up. Excesses are used to reduce your premium – the higher excess option you select, the lower your monthly premiums will be. Talk to one of our expert advisers to ensure you have the best option to suit you. Or read more on excess here.

    Can I reduce my health insurance premium? 

    Yes – we can help you reduce your premium. By speaking to one of our advisers at renewal stage, we can review your cover and ensure you are not paying for anything that is not relevant to your needs. We can also reduce your premium by choosing a reduced or local hospital list, adding a “waiting period” to your plan or choosing a higher excess. More on reducing premiums.

    How do I find a health insurance policy with Usay Compare?

    Usay Compare can support you through the entire process of finding a suitable health insurance policy for you. We’ll understand your needs and compare policies from leading providers, ensuring the best price. We will make sure you understand the ins and outs of the policy and are fully confident in the cover... Read More

    Didn't Find The Answer?

    If you didn’t find the answer you were looking for then please get in touch and we can answer your questions for you and even get you a quick quote.

    info@usaycompare.com                01285 864670

    Get in touch

    01285 864670 info@usaycompare.co.uk
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    Usay Compare and Health Insurance Compare are trading styles of Usay Business Limited, which is authorised and regulated by the Financial Conduct Authority, reference number: 478676. Usay Business Limited is registered in England and Wales. Registration number 06463920 | VAT No. GB 447 2847 24 Registered address: Usay House, 5 Hercules Court, Lakeside Business Park, Broadway Lane, South Cerney, Cirencester GL7 5XZ. © 2024 Usay Business Limited. All rights reserved.